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	Table of Contents Where is your business located? Do you ship in countries other than US? How can I convert yards into meters and mm into inches? I would like to place an order, but I'm afraid that my private information will be disclosed to third parties? Do you accept credit cards and is transaction through Web site secure? I do not want to use my credit card through the internet – can I speak with a person to place an order? Can I send you Money order instead of providing my credit card information? I placed an order with your company, how soon will I receive my order? Do you have Special prices for distributors? Can I receive your printed catalogue? I am an international buyer and my Credit Card was declined when I tried to order online. I know that I have enough funds on my account. What can the reasons be? What is your products return policy? Do you accept credit cards and is transaction through Web site secure? Where is your business located? We are located in Coarsegold,California, US. Half way between Fresno and Yosemite National Park. Back to Top Do you ship in countries other than the US? Yes! we ship orders Worldwide. Back to Top How can I convert yards into meters and mm into inches? Try this great online distance and length conversion tool: http://www.convert-me.com/en/convert/length# Back to Top I would like to place an order, but I'm afraid that my private information will be disclosed to third parties? Rest assured, we do not disclose buyers or registrar information to third parties, nor do we provide information for mailing lists or take part in promotions for any other organization. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Back to Top Do you accept credit cards and is transaction through your web site secure? We accept credit cards: Visa, Mater Card, Discover, American Express and Paypal through Americart, a Hacker Safe Certified payment system. All credit card numbers are processed on their secure site, encrypted when the order is placed, this information is encrypted using the latest 40 or 128-bit Secure Socket Layer (SSL) technology. They are not held in clear text on any web site. Back to Top I do not want to use my credit card through the internet – can I speak with a person to place an order? Yes, please call (888) 618-7604 or fax (888) 618-7604. Monday to Friday 10.00 A.M. to 4.00 P.M. Pacific time. Please note: This is mainly a message line, and a customer service rep will likely need to return your call. In order to give you the best prices and fastest service, we spend more time getting your orders processed and less sitting at a desk! Back to Top Can I send you Money order or personal check instead of providing my credit card information? Yes, you may also print out your shopping cart contents and send your order in this way with payment. Shipping fees MUST be included in the total amount of the check or money order. Our shopping cart will calculate the shipping costs for you after you select your preferred shipping method, and provide you with a grand total. If there is a problem, feel free to contact us. mail your personal check or money order directly to our sales address: Cam Creations 42000 Colt Ct Coarsegold, CA 93614 Back to Top I placed an order with your company, how soon will I receive my order? Orders usually ships in 1-3 days, depending on product availability. This means that it will take approximately 3-7 days for the product to arrive at your door if you have chosen Priority mail shipping, and 4-10 days if you have chosen Economy/ first class shipping. If you have chosen Priority Mail, your order is set as High Priority and shipped out the next business day. Back to Top Do you have Special prices for resellers? Yes, we have special prices for retailers. If you are a retailer and wish to have a wholesale account with us, Click here to register. Back to Top Can I receive your printed catalogue? At the time of this writing, we do not have a printed catalog available. Back to Top I am an international buyer and my Credit Card was declined when I tried to order online. I know that I have enough funds on my account. What can the reasons be? Please call your bank. Most likely your account is blocked for foreign transactions. Back to Top What is your products return policy? We accept returns and exchanges within 30 days or purchase. We will be happy to exchange the item/s or issue a refund providing the item/s are in original condition and unused. We are unable to refund the return postage but no further delivery charge will be due if an exchange is requested. Back to Top

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