We always strive for you to be happy with your purchase! However sometimes things just don’t work out for whatever reason, color is wrong, size is wrong, ordered by accident, etc.. We get it, not a problem!
Returns and exchanges are accepted within 30 days of the date you receive your order on most items as long as they are unopened, unused. Exclusions are Sale/Clearance items, these are not returnable. The original shipping charge is not refundable, (however if you are simply exchanging an item/s, there is no further shipping cost)
Unless the product is defective or sent due to our error, the following restocking fee applies on returns:
- US Orders, $3.50
- International Orders, $14.00
Please keep this in mind when ordering!
If you wish to make a return or exchange, please contact us FIRST through our contact form below and let us know the problem you have with the merchandise. We will then provide you with a prepaid return label by email to print. Returns are only accepted with this label. (Do not send to return address on the original package, we will not receive it!)
Your account will be credited upon return of the items. Please allow two days for processing from the date that we receive the return.