Shipping and Returns
Shipping
We ship world wide to most countries. For domestic shipping within the US, shipping is a flat rate of $3.00 for standard U.S. first class mail with tracking, for orders $19.99 or under and free for orders over $20.00. First class mail orders generally arrive in 3-7 days. We also offer UPS Ground $12.50. We also offer expedited options such as USPS Priority mail ($8.50), Express mail ($26.00) and UPS Second day ($27.00) and UPS Next day air.
For International customers, shipping is a flat rate of $12.50 for U.S. first class international post with tracking for orders totaling $99.99 or less, and free for orders totaling $100 or over. International orders generally arrive to their destinations within 7-21 days, depending on customs clearance time.
Returns
We always strive for you to be happy with your purchase! However sometimes things just don’t work out for whatever reason, color is wrong, size is wrong, ordered by accident, etc.. We get it, not a problem!
Returns and exchanges are accepted within 30 days of the date you receive your order on most items as long as they are unopened, unused. Exclusions are Sale/Clearance items, these are not returnable. The original shipping charge is not refundable, (however if you are simply exchanging an item/s, there is no further shipping cost)
Unless the product is defective or sent due to our error, the following restocking fee applies on returns:
- US Orders, $3.50
- International Orders, $14.00
Please keep this in mind when ordering!
If you wish to make a return or exchange, please contact us FIRST through our contact form below and let us know the problem you have with the merchandise. We will then provide you with a prepaid return label by email to print.
Your account will be credited appropriately upon return of the items. Please allow two days for processing from the date that we receive the return.